Norfolk Florist
Norfolk Florist
  • Home
  • Flowers To Order
  • Gift Cards
  • Blogs
  • T and C's
  • More
    • Home
    • Flowers To Order
    • Gift Cards
    • Blogs
    • T and C's
  • Home
  • Flowers To Order
  • Gift Cards
  • Blogs
  • T and C's

Terms and Conditions

 

By accessing our website or placing an order, you agree to these Terms.


  • Norfolk Florist Limited is a florist business specialising in dried flower wreaths, bouquets, buttonholes, and gifts.
  • Our website is available for customers in the UK.
  • We reserve the right to update or change these Terms at any time.
  • Orders can be placed via our website or by contacting us directly.
  • All orders are subject to availability. If a product is unavailable, we will contact you to offer a substitute or a refund.
  • Once your order is placed, you will receive an email confirmation.
  • Prices are listed in GBP (£) and include VAT where applicable.
  • We accept payment via debit/credit card and PayPal.
  • Payment must be received in full before your order is dispatched.
  • Delivery options and charges are shown at checkout.
  • Estimated delivery times are provided but cannot be guaranteed.
  • We are not liable for delays caused by postal or courier services.
  • Please ensure the delivery address provided is correct. We cannot accept responsibility for lost or undelivered items due to incorrect details.
  • As our products are handmade and often customised, cancellations are only accepted within 24 hours of placing an order.
  • If your order arrives damaged, please contact us within 48 hours with photographs so we can resolve the issue.
  • Refunds will be processed to the original payment method within 7–10 working days, where applicable.
  • Due to the perishable and bespoke nature of our products, we cannot accept returns unless items are faulty or damaged.
  • Custom-made or personalised items are non-refundable unless faulty.
  • All content on this website is the property of Norfolk Florist Limited
  • You may not reproduce, distribute, or use any content without our permission.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability for any claim shall not exceed the price of the product purchased.
  • These Terms are governed by and interpreted in accordance with the laws of England and Wales.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  • T and C's

Norfolk Florist Limited

Copyright © 2026 Norfolk Florist Limited - All Rights Reserved.

This website uses cookies.

We use cookies to analyse website traffic and optimise your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept